In this role you will provide administrative support for the patient care activities of seven Ophthalmologists and Optometrists in the Cornea & Uveitis Division under the Department of Ophthalmology. Responsibilities include, but are not limited to: * Schedule surgery cases with the Operating Room for all division physicians, and coordinate with the Anesthesia Department * Arrange laboratory tests and physical exams; confirm with all necessary parties that patients are cleared for surgeries * Order donor tissue from eye banks for surgeries; responsible for returning unused or damaged corneas * Schedule post-op appointments and coordinate post-op orders * Check patients in and out, obtain insurance information, collect co-payments, and have patients sign forms * Answer patient care telephones and triage calls appropriately * Prepare and complete daily cash log/billing receipts reconciliation * Acquire authorizations for patient services from care offices and insurance companies * Correspond with sub-contracted billing company by providing and submitting required information to ensure proper and efficient billing and collections Salary Range: $28.33-40.44
Required: * One year experience working in a medical office; experience in answering telephones, interacting with patients, and familiarity with current billing practices including governmental plans * One year experience scheduling patient appointments in a computerized appointment scheduling system * Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors * Excellent verbal and written communication skills * Flexible personality and ability to adapt to changing needs of department * Ability to interact calmly and effectively with patients with difficult personalities Preferred: * Experience registering patients in UCLA Encounter Registration system * Experience working in a teaching environment * Experience working in an Ophthalmology practice
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